Thumbs Down on Yellow Cab
Topic: Transportation
Posted: Fri, Apr 22, 2005 
We had an out-of-town guest at work yesterday. She needed to get back to the airport so we called Yellow Cab a little before 4:00 and asked them to send a taxi over to our office building near 96th and College. Upon calling again at 4:30, the dispatcher said a cab had been there but no one had shown up (a lie), but she would send another cab. At 5:10, after another phone call and another promise that one was on the way, no cabs had shown up and Brad had to drive our guest to the aiport himself so she wouldn't miss her plane.
This happened last year as well when I called for a cab to come to my house to drive a car-less friend back downtown. Two hours and repeated calls later, and still no cab.
Lesson: don't count on a taxi to get you around. If you have to call a cab, make sure you have a backup plan. Or better yet, find an alternate plan because these guys don't deserve your business.
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Comments
1. Apr 23, 05 02:10 PM | Scott Smith said:
Jennifer
Through the many marvels of the 21st Century, I can still appreciate your thoughts on dinner. Remember when we pretended to be 21....?
If you ever have an overwhelming need to review more salmon (I'm in Seattle), desire to talk to increasingly old college pal, or just need free medical advice...drop a note to dr_scot_mc@hotmail.com
Scott
2. May 10, 05 03:46 PM | Joe Gwinn said:
Jennifer, I use cabs every week and do not have a problem getting a cab because I live downtown. Cabs are next to impossible to get in the far reaches (doughnut counties) because cabbies do not want to drive that far for a fare. There is hope though, Indy Airport 381-1111 will pick you up pronto anywhere. Most business, restaurants, and bars in downtown use them almost exclusively because of their proven track record for promptness.
3. May 13, 05 11:44 PM | Mike said:
I don't use taxis very often, but when I do I usually use Indy Airport Taxi. They are very good. OTOH, I've also used Yellow cab in the past without problem, but I live downtown, too.
4. May 17, 05 11:21 PM | John said:
I had the same problem with Yellow Cab after the Microbrewers festival last summer. I drove a cab in college know how the business works. What this town needs, if it truly wants to become a world class city is reliable cab service.
5. Jul 1, 05 03:06 PM | Linda Kinney said:
I am on hold right now, waiting for a Yellow Cab supervisor. Prior to waiting for the supervisor, I was on hold about 25 minutes and then abruptly disconnected. After several busy signals I got through and again waited on hold. My call was finally answered by a person in a hurry, whose main concern was whether I was paying by cash or credit. I am going to take the advice I found on this site and contact Airport Taxi. Yellow Cab is an embarrassment to this city, from their rude dispatchers, to their surly drivers, to their their maybe we'll show up on time and maybe we won't, but we're doing you a favor attitude. Does anyone remember the old Lilly Tomlin skit about the telephone company? Well, in 2005 in Indy, Yellow Cab fills the shoes of the phone company.
6. Nov 12, 08 08:19 PM | Adrienne Woodard said:
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